IN THIS ISSUE:

Video Surveys Now Available
SurveyWriter is pleased to introduce StreamingSurvey.com, a new survey tool that gives you the ability to embed high quality video with almost guaranteed playback, seamlessly into your surveys. more

"Concept Guard" Keeps Your Images Secure
SurveyWriter has developed a way to protect any images that you use to introduce product concepts to the respondent from being copied, printed or downloaded from the survey to the respondent's hard drive. more

International Buyer's Guide Features SurveyWriter
E-consultancy has released its new publication, Online Surveys - A Buyer's Guide, and regards SurveyWriter as a leading software solution in the UK. more

Support Shorts 
How to create a Drop-Down List question with column headings piped in from Equation 
   Multiple Values formula question
Add a Java Close Window button to your closing page
Calculating interview length and time it takes to answer a single question
Explanation of why Quota numbers sometime exceed Quota limit more

| Past Issues | |

Video Surveys Now Available

SurveyWriter is pleased to introduce StreamingSurvey.com, a new survey tool that gives you the ability to embed high quality video seamlessly into your surveys.

This online survey tool allows you to test video advertising, animatics, infomercial concepts, movie trailers or any product or service with a video component, easily and cost effectively.

Technical Advantages

We take advantage of the latest technologies including streaming Flash and Java-based solutions for embedding video into your surveys to ensure that almost every respondent will be able to view the video. Dropouts are almost nonexistent, and you eliminate all firewall and proxie issues as well. The auto-bandwidth detection system for assessing the user’s connection speed and the almost instantaneous playback method makes the experience seamless and pain free.

Our encoders can take your media in any format you have and turn it into the highest quality streaming video.

In addition, your media will be encrypted, and therefore secure, protecting your investment and with our server network monitored 24/7 by experienced technicians you are assured that your surveys are always accessible.

Pricing

The cost of using our video service is $2.00 per completed survey with one video embedded. For multiple videos, an additional ¢.50 per video is added per completed survey. For video compression, a $200.00 charge for the first minute and $25.00 for every minute of video after that (per video) is added.

SurveyWriter has developed a new Web site specifically for video surveys. For more information on video surveys and to view a demo of this service, please click www.streamingsurvey.com. 

To talk to someone at SurveyWriter about features and pricing and how you can get started, call 773-281-8490 x3. Ask for Joe Williams.  

"Concept Guard

SurveyWriter has developed a way to protect any images that you use to introduce product concepts to the respondent from being copied, printed or downloaded from the survey to the respondent's hard drive.

To protect concepts, you can use Concept Guard to deactivate the following features for your respondents.

	Right clicking on images to save them locally.
	Pressing Alt-Print Screen to copy them to their computer's clipboard for use in other programs.
	Selecting Print from the browser.
	Selecting Save As from the browser.
	Pressing Shift-Print to print a hardcopy of the current screen.

Additional features of Concept Guard include the ability to zoom in and out on the images, expand the image horizontally or vertically to fill the window, fit exactly into the Concept Guard window, and restore the image to it's original size. 

A demonstration of this new feature is available at the following link:

View Concept Guard Now

Of course, no method of protecting images is 100% secure. If a person is determined or skilled enough, he or she may be able to defeat this protection scheme. However, this feature removes the common and immediate ways that a respondent may try to save concepts from a survey. 

Using Concept Guard

To use this feature, copy and paste the following code into the HTML code of a question.

With Java Applet for zoom and pan
^^<script language="JavaScript" src="protect.asp?dn=[DirectoryNumber]&iheight=0&iwidth=0&img=[ImageFileName]"></script>^^

Without Java Applet
^^<script language="JavaScript" src="protect1.asp?dn=[DirectoryNumber]&iheight=0&iwidth=0&img=[ImageFileName]"></script>^^

For example: 

^^<script src="protect.asp?dn=54&iheight=0&iwidth=0&img=cbear.jpg" language="javascript"></script>^^

Change the following parameters.

^^ = Allows you to insert nonstandard HTML code into SurveyWriter's editor. You must have both beginning and closing carets.

src="protect.asp? = Runs Concept Guard without zoom and pan. Protect1.asp? runs concept guard with a Java Applet that allows the respondent to zoom and pan.

dn=54 - Your subdirectory name on SurveyWriter. To determine your subdirectory name, access your Survey URL and view the current URL for your project. For example: http://www.surveywriter.net/in/survey/survey54/NP.asp.

iheight=0&iwidth=0 - determines the height and width of your image. Setting iheight and iwidth to 0 presents the image in its original size. You can also change it using these parameters, for example, iheight=600&iwidth=400.

img=cbear.jpg - replace this file name with the name of the file to use in your survey.

International Buyer's Guide Features SurveyWriter 

E-consultancy has released its new publication, Online Surveys - A Buyer's Guide, and regards SurveyWriter as a leading software solution in the UK. 

http://www.e-consultancy.com/publications/online-surveys-buyers-guide/ 

This 120-page guide, compiled by Tim Macer who writes software reviews for Research Magazine and Quirks Marketing Research Review, contains all you need to know about successful online research and includes a five-page profile on SurveyWriter.com. Among software vendors profiled, the guide highlights products that were:

	Built to carry out professional research surveys, not just internet polls or forms.
	Simple to operate from a technical perspective
	Affordable and cost-justifiable for relatively small volumes of interviews.
	Company in business for at least three years
	Company has a credible position in the marketplace

SurveyWriter is delighted to be prominently featured in this guide.

Support Shorts 

This section of the newsletter is devoted to answering frequently-asked questions that have come into our Support Department in the last month. 

How to create a Drop-Down List question with column headings piped in from Equation Multiple Values formula question

The questions below illustrate SurveyWriter's flexibility in taking responses from earlier questions and inserting them as variables throughout the rest of the survey.

This example uses an Alpha Text Box grid question to capture two response values. Next, a function question creates new answer codes for these values. Finally, this information is piped into the column headings of a Drop-Down List grid question. 

Create Parent Question

To begin, we have to set up a question to capture the names that we plan to use as our column headings.

1. Click Select a Question Type>Answer Grid>Alpha Text Boxes.
2. Save the Question Options screen.
3. Create your question text and row labels using Set Question Text and Set Answer Options. Enter  :: (two colons) in the area designated for the Column Heading to indicate that no column headings are needed for this question or enter one column heading, such as "Names."
4. Save this question.

Create Equation Multiple Value Formula Question

Next, we have to convert the information entered in the previous question to new answer codes and labels to reuse this information in our Dropdown List question.

1. Click Select A Question Type> Formula Question> Equation Multiple Values  from the Question menu.
2. Click Build Filter.

3. Select the ID of the parent question you created earlier.
4. Click [NB] (not blank) as your conditional operator.
5. Put the cursor in the text field of the first response option for this question. In this example, put the cursor in the text field next to "Lending Institution 1."
6. Press the space bar to have Q1-C1-R1 displayed in the filter equation.

• Q1 = Question ID
• C1 = Column Number
• R1 = Row Number

7. Enter 1 as the value to generate if this filter statement is true: Q1-C1-R1 has information entered for it.
8. Save the filter.
9. Click Add to create a second filter statement.
10. Repeat steps 3 through 6 for the second filter.
11. Enter 2 as the value to generate.
12. Save the filter.
13. Click Set Answer Options>Build Answer Options.
14. Enter the two question variables you created as the answer options. You must insert the question variables between the pipe symbol, |.

15. Click Add Codes Ascending to insert codes for these new labels.
16. Save the answer options.
17. Save the question.

Create Drop-Down List Question

1.  Select a Question Type>Answer Grid>Drop-Down List.
2. On the Question Options screen, click Progressive Piping. You must pipe in the new question variables you created through the equation multiple value formula question.
3. Click IQ to select the Question Pipe Parent question.
4. Select the formula question as the pipe parent, for example, Q2.
5. Click Pipe into to Grid at Column.
6. Save the Question Options screen.
7. Enter your question text and row, column and drop-down labels using Set Question Text and Set Answer Options. Again, insert the two new question variables as your column headings and make sure to enclose them within the pipe symbol, |.

8. Click Add Codes Ascending.
9. Save the answer options.
10. Save the question.
    

Add a Java Close Window button to your closing page

SurveyWriter has a special button in its HTML Editor to allow you to automatically include a Close Window button on your closing pages.

To use this button, move your cursor to the position in the Closing page at which you want this item to appear and click the Insert Submit button available on the button bar.

The Close Window button is displayed as follows:

Calculating interview length and time it takes to answer a single question

To calculate interview length or length of time it takes the respondent to complete the survey, SurveyWriter subtracts the time the respondent submitted the first question from the time the respondent submits the last question.

This information is placed in the Int. Length column in your data set. The interview length is calculated in seconds.

To calculate the time it takes for a respondent to answer a single question, download the data by questions using two consecutive questions only. 

For example, if you want to see how long it takes for the respondent to answer Question 3, download the data using questions 2 and 3. SurveyWriter subtracts the time it takes to submit question 2 from the time it takes to submit question 3 and places that information in the data set in the Int. Length column.

Explanation of why Quota numbers sometime exceed Quota limit

Occasionally, you will notice that your quota count sometimes exceeds the quotas that you've established.

This example of why that happens assumes your current quota count is 99, your quota is set to 100, and 3 respondents are currently in the survey who qualify for that quota group. When the 100th respondent who qualifies for the quota trips the quota and turns the count to 100, SurveyWriter closes that quota for any new respondents. However, if you have 2 additional respondents that meet the quota requirements who are already in the survey, they will get to continue. SurveyWriter takes a "snapshot" of the quotas for each respondent. In our example, the 2 additional respondents had a "snapshot" of 99 even though the 100th respondent qualified for the quota. 

SurveyWriter does it this way to limit the number of database hits the server takes. Essentially, this method improves the scalability of the application.

Thank you for your continued support of SurveyWriter. If you have any topics that you would like see addressed in future editions, please email me.